Monday, August 04, 2008

Ready to Rebuild!

Good News! It looks like our busted up house will be fixed soon! It's a good thing, too. We were days away from having a sign put in our yard & the number of days that had gone by without a settlement from State Farm. A local news station wanted to do a news piece about us. We're SO glad we didn't have to go that route. But no one handling our claim was calling us back! It was seriously beyond ridiculous. Finally, Lance lit up the phone lines, calling supervisor after supervisor. He finally got in touch with a State Farm VP. That finally did the trick. After 3-1/2 months of waiting to have things go through the proper channels, we got the issue resolved the same day he talked to the VP. Lesson Learned? Unfortunately, with insurance claims, you've gotta rattle some chains to get things resolved.

The Settlement: They aren't giving us the amount of our first contractor's estimate, but they are giving us what a second contractor estimated to complete the work. Hopefully that will cover all the repairs. We don't have the check in hand yet, so I'm a bit nervous posting this, but everything should be finalized! Now it's time to move again! We plan to move out early September. Ahh!

5 comments:

Elizabeth S said...

I hope things get worked out quickly for you!

lyla said...

that is wonderful! aren't insurance companies just swell? i can't remember if i left a comment or not, but your "letter" to your baby girl was hilarious.

Libby said...

I'm so glad that they've finally come through. It stinks that Lance had to do all the work, but at least something's finally happening. I hope it all goes well.

Amanda Conley said...

I'm so glad you're finally getting everything fixxed! I really don't like state farm. I've heard a lot of ugly things about them lately!

Mindy said...

I am so happy that everything is rolling. I completely understand that can be frustrating.

I have to say, though, don't judge all insurance companies and adjusters by this one bad experience. There are some good ones out there - I promise!!